Privacy Policy

This privacy policy lets you know what information we collect, how we may share that information, and your choices regarding the sharing of your information. This policy applies to English Sheet Metal , Englishsheetmetal.com and other places where we may collect personal information.

Highlights

Personal Information

• We may collect personal information such as your contact, billing and shipping information. We may also collect demographic information.
• We collect information regarding your interactions with our Web sites using cookies or clickstream technology.
• We may obtain additional personal and non-personal information from third party providers.

Your Choices

You may choose to:

• Stop receiving e-mail, direct mail, phone and mobile marketing communications.
• Update and correct your personal information.

Uses of Information

• English Sheet Metal does not sell, rent or trade your personal information to third parties.
• We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes.
• Your personal information may be shared with current or future English Sheet Metal entities or subsidiaries. We may also use the information you provide to send you marketing communications.
• In limited circumstances, English Sheet Metal may need to share your information with certain third parties to perform services on our behalf.

Important Information

• English Sheet Metal does not knowingly collect information online from children under 13.
• The English Sheet Metal Companies value our relationship with our customers and we are committed to responsible information-handling practices. View our entire Privacy Policy.

How To Contact Us

If you have questions about English Sheet Metal's Privacy Policy, contact us by:

Phone:

713.649.7272

E-mail:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Regular mail:

English Sheet Metal Attn: Customer Care/Privacy

4114 Belk Street

Houston TX 77087

Our Privacy Commitment to Our Customers

We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

The English Sheet Metal Companies follow these privacy principles both online and offline in the collection, use, security and sharing of customer information:

• NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.
• CHOICE. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.
• SECURITY. We will use reasonable security measures to protect the personal information we receive from you.
• SHARING. When we share your information with other companies to help us provide our services to you, we will require them to comply with all applicable legal requirements regarding the privacy of your information.

Each member of the English Sheet Metal Companies, and/or each Web site established by a member of the English Sheet Metal companies, may have its own Privacy Policy which it may modify as needed consistent with these principles.

ENGLISH SHEET METAL PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for English Sheet Metal retail stores, Englishsheetmetal.com (the "English Sheet Metal Web site") and all other locations, occasions or events where your personal information is collected by, or on behalf of, English Sheet Metal. When you provide us your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Web sites that are accessible through the English Sheet Metal sites. Our Web sites contain links to other sites operated by third parties, including but not limited to third-party sites that display the English Sheet Metal trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

Privacy Policy Contents:

• Information Collected by English Sheet Metal
• Uses of your personal information
• Personal information Provided to English Sheet Metal from third parties
• Sharing of personal information
• Choices regarding your personal information
• Updating your personal information
• Security of your personal information
• Cookies, clickstream technology and third party ad providers
• Collection of children's personal information
• Concerns about the privacy or security of your personal information
• Privacy policy changes

Information Collected by English Sheet Metal

As part of your interaction with English Sheet Metal, we may collect personal information such as:

• Contact information, including name, mailing address, phone number and e-mail address
• Purchase information, including credit card number, billing and/or shipping information

We may also collect demographic information, including age, personal interests and product preferences.

While you're shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request and/or collect personal information when you:

• Purchase products or services
• Set up an account online
• Participate in a sweepstakes, promotion or survey
• Contact us with a question or concern
• Participate in other activities with English Sheet Metal

Uses of Your Personal Information

We use the personal information you provide for purposes including, but not limited to:

• Fulfilling requests for products, services or information
• Tracking and confirming online orders
• Delivering or installing products
• Providing customer services
• Administering sweepstakes, promotions or surveys
• Offering new products and services
• Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
• Conducting research and analysis
• Sending marketing communications
• Performing other business activities as needed, or as described elsewhere within this Policy

Personal Information Provided to English Sheet Metal From Third Parties

Information From/About Friends or Family

If you provide us information about others, or if others give us your information, we may store that data and will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, e-mailing our weekly ad to a friend, and e-mailing friends a link to your Wish List.

Information from Third Parties

English Sheet Metal obtains consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers. For example, we get updated addresses from the National Change of Address (NCOA) service to ensure we have the correct contact information for our customers.

Sharing of Personal Information

English Sheet Metal does not sell, rent or trade your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information to third parties to perform services on our behalf such as:

• Sending English Sheet Metal marketing communications
• Scheduling and performing installations
• Fulfilling subscription services
• Conducting research, analysis or administering surveys
• Sending regular mail and e-mail on behalf of English Sheet Metal
• Processing credit card payments
• Providing chat functions

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.

We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Any personally identifiable information you submit on a bulletin board, blog, chat room, comment about a product, or any other public forum on this Web site can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, e-mail address or any other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information.

At times we may partner with a third party to create a site that may look as if you are on a www.Englishsheetmetal.com page. These sites may be co-branded or may have the look and feel of being on our site. However, the information collected on these pages may not be covered under the English Sheet Metal Privacy Policy. We will provide notice on these sites and post the privacy policy that is applicable to the information collected on these pages.

Choices Regarding Your Personal Information

English Sheet Metal communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services.

Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile marketing (e.g., text messages) we will require your express consent by requesting that you opt-in.

If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances.

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

English Sheet Metal will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:

• 10 business days for e-mails
• 30 business days for direct mail and phone

Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice.

Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, product recall notices, Reward Zone program membership information or other organization-related communications.